Implementation Brief

Blast Campaign Brief
March - May 2026

16 campaigns · Tue + Thu cadence · Built from the Q1 2026 Lifecycle Operations analysis

16
Campaigns
1,122
Unique DTC Buyers
$98
Avg Order Value
25.3%
Repeat Rate (40-50% benchmark)
~510
At-Risk (90d+ inactive)
$0.08-$0.15
Target RPR
Round 1 Open for Review
0 / 16 approved bin/brief-round sbf-blast-briefs advance

Strategy Overview

Two sends per week (Tuesday + Thursday/Friday), 21 campaigns across March 10 - May 19.

$44K-$71K
Annual email revenue opportunity (25-40% attribution at current run rate)
$2.3K-$3.6K
Monthly blast revenue target (mature state)
2x/week
Send cadence (Tue + Thu/Fri)
20% max
Discount ceiling across all campaigns
PriorityGoalCampaigns
1 - ConversionConvert engaged subscribers and first-time buyers into repeat purchasersB01, B02, B03, B05, B08
2 - Cross-SellExpand basket - toppers + treats to recipe buyers, cat food to dog ownersB03, B06, B09, B12, B14
3 - RetentionConvert repeat buyers to subscribers. Reactivate at-risk customers.B07, B15, B16
4 - EducationReduce churn via feeding education. Build brand trust through content.B02, B05, B10, B13

Design Direction (Updated April 2026)

Incorporating client feedback on brand alignment, photography, and program positioning.

AreaDirection
Primary ColorBay of Many dark blue (#2D3C88) is the primary brand color, not green. All headlines, CTAs, and section backgrounds should lead with blue. Green (#5DAF57) is a secondary accent.
FontOpen Sans (hosted on SBF Shopify CDN). Bold for headers, Regular for body, SemiBold for buttons. Not Nunito Sans.
Product PhotographyUse larger, richer product images that show texture and quality. No small circular thumbnails. Half-width or full-width product photos minimum. Quality over quantity. Let the products sell themselves visually.
Layout VarietyAvoid repeating the same hero + checklist + cards layout. Mix up: editorial layouts, single-product deep dives, comparison formats, testimonial-led designs. Each email should feel distinct.
Cat SegmentationAll blast and flow content is currently dog-focused. Cat owners / cat food purchasers need separate flows or pet-agnostic language. Flag any email that references "dog" for cat-variant consideration.
VIP ProgramPositioned as a proof of concept test, not a full loyalty program. Segment-based VIP recognition in Klaviyo (triggered by lifetime spend threshold) to test if a wider program holds value. No site infrastructure required.
Discounts & CodesAll discount offers, subscription incentives, and coupon codes are proposed as best practice and require client approval before activation. Codes use Klaviyo's dynamic coupon feature (unique per-customer, single-use, expiring) via Shopify integration.
Full Treat LineupClient requested a dedicated email showcasing the complete treat range (Chicken Hearts, Chicken Breast, Beef Liver, Duck Liver, Minnows). See B21. Priority send.

Segment Plan

All segments built in Klaviyo from Shopify purchase history and engagement data.

SegmentDefinitionEst. SizeCampaigns
All Engaged (180d)Opened or clicked in last 180 days~1,500-2,000B01, B05, B06, B08, B11, B13
All BuyersAny completed DTC purchase~1,122B03, B14
First-Time BuyersExactly 1 order completed~838B10
Repeat Buyers2+ orders, not subscribed~202B04, B07
Recipe-Only BuyersBought full recipe, never bought topper or treat~400-500B09
Loyal / VIP4+ orders or LTV $325+~82B15
At-Risk90+ days since last purchase, previously active~510B16

Cadence Rules

Global send settings to protect deliverability across the 16-campaign window.

RuleSettingRationale
Smart SendingON - 16 hours (default)Prevents back-to-back sends across blasts + flows
Max blast frequency2x/week (Tue + Thu/Fri)Consistent cadence without over-sending
Suppress unsubscribersAlwaysKlaviyo default - do not override
Suppress active subscribersB07 onlyDo not pitch Subscribe and Save to already-subscribed customers
Unsubscribe alert>0.5% per sendFlag immediately - investigate segment or content before next send
Discount codesUnique auto-generated (B07, B16)Prevents code sharing
Act I - March 2026
Campaigns B01-B07 · March 10 through March 31
Act II - April 2026
Campaigns B08-B16 · April 3 through April 30
Act III - May 2026
Campaigns B17-B20 · May 5 through May 15

Measurement Framework

North Star metric: Revenue Per Recipient (RPR). Pet food DTC benchmark: $0.08-$0.15 RPR per blast.

MetricTargetCadenceRed Flag
Open Rate35-45%Per campaign<25% - review subject line + send time
Click Rate3-6%Per campaign<1.5% - review CTA and body copy
RPR$0.08-$0.15Per campaign<$0.05 - pause similar sends
Unsubscribe Rate<0.3%Per send>0.5% - investigate immediately
Conversion Rate1-3%Per campaign<0.5% - review product/offer pairing
Discount redemption<12% blendedMonthly>15% - re-evaluate discount strategy

Watch: Historical data shows Apr-Sep revenue dips 35-39% MoM from Q1 peaks. B16 (Winback, Apr 30) is the highest-priority single send - 510 at-risk customers at $98 AOV represents ~$50K in potential recovered revenue.

Version History

Feedback rounds managed with bin/brief-round sbf-blast-briefs. Each round archives current feedback and opens a fresh review cycle.

Round 1 - In Progress
Loading feedback status...
Round lifecycle:
bin/brief-round sbf-blast-briefs advance Archive current round, open Round 2
bin/brief-round sbf-blast-briefs approve Mark final approval, compact history
bin/brief-round sbf-blast-briefs reset Clear feedback, return to Round 1